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Onboarding & Consulting Services

A Specialized Answer to your Drug Diversion Problems

As a customer-first company, Medacist is committed to working closely with healthcare organizations to ensure our patented methodology and product offering are personalized to meet specific needs. Discover how our proven implementation solutions can help you streamline and simplify your drug diversion prevention efforts.

Drive Better Patient Safety Outcomes

At the end of the day, we’re humans helping humans and our solutions are engineered to provide assurance, comfort and safety. With over 24 years of experience, Medacist has helped countless healthcare organizations discover newfound experiences and solutions that improve day-to-day operations and overall patient safety outcomes. 

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A Team You Can Trust

We believe there is an understated value in being able to pick up the phone, call a service provider, and immediately know the person on the other end of the line. No 1-800 number, no service ticket. That’s the Medacist Difference.

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Personalized Onboarding

Drug diversion prevention looks different for every healthcare organization. We know that our drug diversion analytics are only impactful when they work to solve for your particular pain points. That’s why Medacist ensures you get started on the right foot with our solutions by providing thorough onboarding services and constant support lines.

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Expert Consulting

Through comprehensive reporting solutions that enable you to focus on patient care, Medacist acts as the trusted partner your healthcare organization has been looking for. Whether you have questions on how to act on your drug diversion analytics, requests for platform updates, or need advice on next steps, our team is here to point you in the right direction.

Curb Drug Diversion with Confidence and Control

We know the pain points you experience when it comes to drug diversion. More importantly, we know how to solve for them.

  • Prevent User Abuse Behavior

    Get Ahead of Identifying Drug Abuse

    Insights that go deeper, with results that make a difference. This was a core impetus for our mission at Medacist — to bring better solutions to an evolving problem that robs countless individuals and their families of joy and life. Our amazing healthcare workers deserve better and we’re here to help.

  • Reduce the Rate of False Positives

    Mitigate Any False Positives with Data-Driven Insights

    Confidence and accuracy are key when it comes to addressing drug diversion head on. Through RxAuditor Investigate and Reconcile, previously time-consuming audits can be automated to decrease the false positives associated with traditionally identified statistical outliers. The system applies over 70 levels of weighted risk scoring metrics to curate an accurate list of "at-risk" individuals that can be reviewed and reconciled with ease. 

  • Ensure Auditing Consistency

    Take the Guesswork Out of Tedious Audits

    Manual audits are time-consuming, and keep healthcare personnel from focusing on what matters most — their patients. Through artificial intelligence, pattern recognition, and predictive diversion targeting, audits through Medacist can be consistently carried out in a fraction of the time, freeing up teams to get back to the work at hand.

  • Establish End-to-End Accountability

    Improve Transparency, Protect Those that Matter

    We all understand the fast-paced and often chaotic nature of a hospital floor that almost no care area is exempt from. That’s  why we set out to develop best-in-class services that make a difference for you and your patients. 

Get Ahead of Identifying Drug Abuse

Insights that go deeper, with results that make a difference. This was a core impetus for our mission at Medacist — to bring better solutions to an evolving problem that robs countless individuals and their families of joy and life. Our amazing healthcare workers deserve better and we’re here to help.

Mitigate Any False Positives with Data-Driven Insights

Confidence and accuracy are key when it comes to addressing drug diversion head on. Through RxAuditor Investigate and Reconcile, previously time-consuming audits can be automated to decrease the false positives associated with traditionally identified statistical outliers. The system applies over 70 levels of weighted risk scoring metrics to curate an accurate list of "at-risk" individuals that can be reviewed and reconciled with ease. 

Take the Guesswork Out of Tedious Audits

Manual audits are time-consuming, and keep healthcare personnel from focusing on what matters most — their patients. Through artificial intelligence, pattern recognition, and predictive diversion targeting, audits through Medacist can be consistently carried out in a fraction of the time, freeing up teams to get back to the work at hand.

Improve Transparency, Protect Those that Matter

We all understand the fast-paced and often chaotic nature of a hospital floor that almost no care area is exempt from. That’s  why we set out to develop best-in-class services that make a difference for you and your patients. 

What Sets Us Apart

Delivering Peace of Mind is What We Do

Having served thousands of hospitals across the U.S. and being granted the only U.S. patent for drug diversion, Medacist is well-equipped, validated and proven to provide the most accurate detection of drug diversion in the healthcare industry. We believe that technology and its innovation are only as strong as the people that shape and use them for good. That’s the Medacist Difference we can make.

Our Story
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RxAuditor Investigate is an improved communication tool for the multidisciplinary teams and allows those teams to come to a quicker resolution when outliers are identified.

Mike T., RP, Division VP Pharmacy Services CHI Fargo & CHI Health
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RxAuditor Investigate does a fantastic job of taking the top high-risk users of controlled substances in our facility and displays them in an easy to view diversion risk dashboard. To research diversion is a needle in a haystack, but with RxAuditor Investigate it brings that haystack down to a more manageable size.

Sadie H., CPHT, Advanced Certified Pharmacy Technician Moses H Cone Memorial Hospital
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I love the visual aspects of RxAuditor Investigate. I find the assurance metrics section to be exceptionally helpful by comparing the user to their peers. I would like to give RxAuditor Investigate credit for the “aha moment”.

Joni S., RPH, BCPS, Inpatient Pharmacy Supervisor and Diversion Officer Creighton University Med Center - Bergan Mercy

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